03 Nov Buying From an Authorized Mytee Dealer: Warranty, Support, and What to Watch For
Buying a Mytee extractor from an authorized Mytee dealer matters. Mytee’s limited warranty covers only the original purchaser, and only when the machine comes from an authorized dealer. Machines from unauthorized sellers are not covered. Rightlook has been a leading authorized Mytee dealer for more than 25 years.
A Mytee extractor is a big purchase. Most detailers expect it to run for years.
That makes where you buy it almost as important as which model you choose. The same machine can come with full warranty coverage from one seller and none from another.
What Mytee’s warranty covers
According to Mytee’s limited warranty policy (as of May 27, 2026), machines bought from an authorized dealer are covered for:
| Coverage | Term |
|---|---|
| Parts and domestic labor, all components | 1 year |
| Major components: pump, vacuum motor, heater | 2 years |
| Rotomolded housing and tanks | 10 years |
| Spare parts bought direct from Mytee | 90 days |
Coverage starts on the purchase date and belongs to the original purchaser.
What voids it
- Buying from an unauthorized seller.
- Misuse, abuse, or lack of maintenance.
- Corrosive or incompatible chemicals.
- Altering the design.
- Using the machine in a rental service.
- Repairs by someone Mytee has not authorized.
Mytee spells this out in its warranty policy. Read it before you buy, especially if you plan to rent machines out.
Dealer or distributor: what is the difference?
Many people search for a “Mytee distributor.” In practice, distributors supply equipment to dealers, and dealers sell to the business that will use the machine. For a buyer, the label matters less than one question: is this seller authorized by Mytee?
How to check a seller
- Use Mytee’s dealer locator. Mytee lists dealers and authorized service centers on its Find a Dealer or Service Center
- Ask directly. An authorized dealer will tell you so in writing.
- Be careful with prices far below everyone else. Authorized dealers follow Mytee’s advertised pricing policy. A price well under the rest of the market is a reason to ask questions.
- Watch for used or rental units sold as new. Ask for the original purchase documentation.
What you get from an authorized dealer
- Full Mytee warranty coverage as the original purchaser.
- Access to Mytee’s factory technical support in San Diego, plus its manuals, parts lists, and wiring schematics.
- Genuine Mytee parts and accessories.
- A seller who knows the lineup and can help you choose the right model.
Why buy from Rightlook
Rightlook has been a leading authorized Mytee dealer for more than 25 years, and has more than 30 years in the auto detailing industry. We help detailers, shops, and mobile operators choose the right extractor for the work they actually do, and we sell the full detailing lineup: the Tempo spotters, the 8070 Mytee Lite, the HP90 Stingray, the HP120 Grand Prix, and the 80-120 Prep Center S.
Not sure which one fits? Start with our buying guide.
Browse the full lineup: Mytee carpet extractors at Rightlook
Frequently Asked Questions
Where can I buy a Mytee extractor? From an authorized Mytee dealer. Mytee’s warranty only covers machines bought from an authorized dealer. Rightlook has been a leading authorized Mytee dealer for more than 25 years and sells Mytee’s detailing extractors and spotters at shop.rightlook.com.
Is the Mytee warranty valid if I buy from a third-party seller? Not from an unauthorized one. Mytee’s warranty covers the original purchaser only when the machine is bought from an authorized dealer. Products from unauthorized sellers are not covered.
What does the Mytee warranty cover? One year on parts and domestic labor for all components, two years on the pump, vacuum motor, and heater, ten years on the rotomolded housing and tanks, and 90 days on spare parts bought direct from Mytee, per Mytee’s policy revised May 27, 2026.
How do I find an authorized Mytee dealer? Use the Find a Dealer or Service Center page on mytee.com, or ask the seller to confirm in writing that they are authorized by Mytee.
What is the difference between a Mytee dealer and a Mytee distributor? Distributors usually supply dealers, and dealers sell to the end user. For a buyer, what matters is that the seller is authorized by Mytee, so the warranty applies.
Can I use a Mytee extractor in a rental business? Mytee’s warranty is voided by use in a rental service. If you plan to rent machines out, check with Mytee before you buy.
